Selling cryptocurrencies with our innovative ATMs is easy, fast and secure. We have designed our ATMs to be as intuitive as possible, but here’s a quick guide to get started.

		Select "Bitcoin" to start the sell process.
		Select “SELL” on the terminal. Choose the CHF amount you wish to withdraw. Sell transactions are currently only available for Bitcoin and are distributed in CHF 100 banknotes.
		Enter your mobile phone number, including the area code (e.g., +41), to receive your one-time password. Enter the one-time password and proceed with the buying process.
		The terminal will print a “Redeem Ticket” with Värdex’s public wallet address and instructions. Send the equivalent Bitcoin amount from your private wallet to the indicated address. Complete the transaction within the displayed time limit.
		Our system waits for blockchain confirmation of your BTC transaction (15–60 minutes). Once confirmed, the ATM will prepare your cash withdrawal.
How to withdraw cash at the ATM		Please follow the withdrawal process at the ATM to receive your cash.

Sending exact BTC amount

For an successful sell transaction it is important that you are sending the exact BTC amount written on the receipt. In addition you need to send your BTC within 10 minutes after starting the sell process at the ATM.
If you sending the ATM more or less BTC or later then 10 minutes the sell transaction will fail.

Do not use online platforms

Do not send Bitcoins from an online exchange wallet (Binance, Kraken, Coinbase etc.) for a sell transaction. These platforms often take longer to transfer funds, which can exceed the displayed time limit on the terminal and therefore cancel the transaction. Please only use private crypto wallets!